Contact Alluvi Peptide Shop

Need help with a product, batch, order, or documentation? Use this form to reach Alluvi Peptide Shop support. For batch or product verification, include your order number, product name, batch/lot, and clear photos of the packaging and seal.

We aim to reply to all queries within 1 working day.

When to Contact Us

Order Queries Shipping, delivery and payment questions about an existing or new order.
Product, Batch or COA Verification Check a product name, batch/lot identifier or Certificate of Analysis against our records.
Returns or Refund Support Help with returning an item or querying a refund.
Documentation Requests Request batch documents or analytical reports for a specific product.
Damaged or Broken Seal Report a broken, missing or damaged product seal before using the item in research.
General Questions Anything else about our products, categories or policies.

Send Us a Message

Verification requests: please attach clear, original photographs of the front packaging, the batch/lot number and the product seal. Do not use a product in research while a damaged seal, batch mismatch or authenticity concern remains unresolved.

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Direct Support

Response Time

We aim to reply to all queries within 1 working day.

Urgent Issues

For urgent order or seal issues, email us directly:
[email protected]

Helpful Resources

ReturnsRead the returns policy before sending an item back. Research-Use PolicyThe terms that apply to every product we supply. Batch TestingHow to find and verify your batch information. Product AuthenticityPackaging, seal and batch checks before use.